Frequently Asked Questions
Everything you need to know about your Tree of Life shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, generally ranging from 10-21 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and final sale items cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable, relaxed fit.
Are your materials ethically sourced?
Yes, we are committed to sustainability. We prioritize organic cotton, recycled polyester, and partnerships with fair-trade certified factories to ensure high ethical standards.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.